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Tri County Lexus Globe icon 700 Route 46 Little Falls, NJ 07424 Tri County Lexus Phone icon Sales: 973-200-6180     Service: 973-339-5800 Tri County Lexus e-mail-icon[email protected]

Testimonials

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Cheryl Babich
Full Star Full Star Full Star Full Star Full Star
1-27-2020
Cheryl Babich

Working with Mario at Tri-County Lexus was a great experience. He is knowledgable and professional. Buying a pre-owned Lexus from Mario was a pleasant experience! Definitely going to recommend him to friends and family!

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pepe Sanango
Full Star Full Star Full Star Empty Star Empty Star
1-27-2020
DEALERRATER
CB
Full Star Full Star Full Star Full Star Full Star
1-26-2020
Working with Mario at Tri-County Lexus was a great...

Working with Mario at Tri-County Lexus was a great experience. He is knowledgable and professional. Buying a pre-owned Lexus from Mario was a pleasant experience! Definitely going to recommend him to friends and family!

YELP
Cheryl B.
Full Star Full Star Full Star Full Star Full Star
1-26-2020

Working with Mario at Tri-County Lexus was a great experience. He is knowledgable and professional. Buying a pre-owned Lexus from Mario was a pleasant experience! Definitely going to recommend him to friends and family!

YELP
Alberto V.
Full Star Full Star Full Star Full Star Full Star
1-25-2020

I was interested in a ES 300h when I was searching the web, found out that Tri-County Lexus had one, I was like why not? So, made an appointment with Cara, she was very frank and polite, for some reason she didn't have a desk, I think that's absurd, she is a wonderful saleswoman. Anyway after a phone call or two I entered the Tri-County Lexus. The area is a typical dealership location, with top end cars on the floor and many salesmen waiting to help you. I was asked by the receptionist if I could be helped and if I wanted any tea, yes ma'am! As I was finishing up brewing my first cup of tea (always the best one) Cara stood right behind me, punctual, usually it's half way done with my tea that the salesmen decides to get up. I told her what we had talked about and she already had the car out and ready to test drive. I was impressed, not a lot of salesmen do that until the appointment arrives. I liked that a lot. We did a walk around and she did a wonderful job pointing out all the features of the car. Making sure to point out the touch screen interface and the trunk, two of the important if you ask me. My sale was hard and my situation isn't the best so the manager Robert, came to try every option he could. He tried and tried, me and Cara tested out 3 cars before I had to leave, this is where I wish this part didn't happen. When I asked to leave Cara went to grab my keys, I was then stopped by a gentlemen named Casey. A different manager, and I was taken aback so far by his tone. I said I was done, I had to go, good bye, see you again. But that wasn't a good enough answer, his tactics were OVERLY aggressive to the point I felt I had to please this man just to leave... I couldn't just walk out unfortunately because THEY HAD MY KEYS! Unfriendly and demanding service. I had to waste another 15 mins when I already had to go on a 1 hour and 30 min drive just to persuade him that I needed to leave. Who does that? There was no sale, but I give Robert a 5 out of 5 star review, he used EVERY option in his book where other dealers (and I've been to plenty) would just sit and frown and say "there's nothing I can do". Cara was very informative, punctual, friendly, professional, and quite frankly, she needs a desk. 5 out of 5 for her. And Casey 2 out of 5 not that, aggressiveness isn't a bad tactic, but you should be in a Chevy dealership, where you'll make plenty of sales. It is clear that he did not care what I had to do, go, or why and when a customer (or bag of money to Casey) says they have to go I'll come back, just let them go, I hate greedy salesmen. And if the part where Casey stepped in didn't happen I would be coming back but unfortunately I do not have the time to deal with... Whatever hostage situation that was. Good luck Cara and Robert and I hope you both make millions.

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Alberto Vergara
Full Star Full Star Full Star Full Star Full Star
1-25-2020
Alberto Vergara

I was interested in a ES 300h when I was searching the web, found out that Tri-County Lexus had one, I was like why not? So, made an appointment with Cara, she was very frank and polite, for some reason she didn't have a desk, I think that's absurd, she is a wonderful saleswoman. Anyway after a phone call or two I entered the Tri-County Lexus. The area is a typical dealership location, with top end cars on the floor and many salesmen waiting to help you. I was asked by the receptionist if I could be helped and if I wanted any tea, yes ma'am! As I was finishing up brewing my first cup of tea (always the best one) Cara stood right behind me, punctual, usually it's half way done with my tea that the salesmen decides to get up. I told her what we had talked about and she already had the car out and ready to test drive. I was impressed, not a lot of salesmen do that until the appointment arrives. I liked that a lot. We did a walk around and she did a wonderful job pointing out all the features of the car. Making sure to point out the touch screen interface and the trunk, two of the important if you ask me. My sale was hard and my situation isn't the best so the manager Robert, came to try every option he could. He tried and tried, me and Cara tested out 3 cars before I had to leave, this is where I wish this part didn't happen. When I asked to leave Cara went to grab my keys, I was then stopped by a gentlemen named Casey. A different manager, and I was taken aback so far by his tone. I said I was done, I had to go, good bye, see you again. But that wasn't a good enough answer, his tactics were OVERLY aggressive to the point I felt I had to please this man just to leave... I couldn't just walk out unfortunately because THEY HAD MY KEYS! Unfriendly and demanding service. I had to waste another 15 mins when I already had to go on a 1 hour and 30 min drive just to persuade him that I needed to leave. Who does that? There was no sale, but I give Robert a 5 out of 5 star review, he used EVERY option in his book where other dealers (and I've been to plenty) would just sit and frown and say "there's nothing I can do". Cara was very informative, punctual, friendly, professional, and quite frankly, she needs a desk. 5 out of 5 for her. And Casey 2 out of 5 not that, aggressiveness isn't a bad tactic, but you should be in a Chevy dealership, where you'll make plenty of sales. It is clear that he did not care what I had to do, go, or why and when a customer (or bag of money to Casey) says they have to go I'll come back, just let them go, I hate greedy salesmen. And if the part where Casey stepped in didn't happen I would be coming back but unfortunately I do not have the time to deal with... Whatever hostage situation that was. Good luck Cara and Robert and I hope you both make millions.

GOOGLE
Barry Williams
Full Star Full Star Full Star Full Star Full Star
1-23-2020
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Blue Print
Full Star Full Star Full Star Full Star Full Star
1-23-2020
Blue Print

Very professional and reasonable deals

YELP
Victor H.
Full Star Full Star Full Star Full Star Empty Star
1-23-2020
Victor H.

We had a good experience with the pre-owned department at Tri-County Lexus in Little Falls, NJ. They have a large selection of used cars, and specifically had 2 versions of the car that I was interested in, in the trim and color that I preferred. The salesman Chris Gomez, and the manager and the finance guy were all very friendly and made our car shopping experience pleasant. The price for the cars are the same regardless of financing or paying in cash. They have a couple of fees including a doc fee of $600, in addition to the tax and DMV fees. Overall, a positive experience and a place that I would recommend!

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Project Zero
Full Star Full Star Full Star Full Star Full Star
1-17-2020
Project Zero

I went into Tri-County Lexus hoping one of the sales representatives would be willing to undergo the gruelling task of finding a suitable automobile that fits my needs, taste, and style. I'm very picky when it comes to petrol vehicles, luckily Cara Kennedy was there to help. She listened to my small and large details of what I was looking for and I'm so happy I came here! She was very punctual and informative, professional and honest. A very well suited representative indeed.

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Megan Stolarz
Full Star Full Star Full Star Full Star Full Star
1-15-2020
Megan Stolarz

I had a wonderful purchasing experience at Tri County Lexus thanks to sales rep Cara Kennedy. She was very personable and professional. She took the time to get to know a bit about us and make recommendations on models and options that would really work for us. I would highly recommend that you contact Cara when looking for a new car.

YELP
Megan S.
Full Star Full Star Full Star Full Star Full Star
1-14-2020

I had a wonderful purchasing experience at Tri County Lexus thanks to sales rep Cara Kennedy. She was very personable and professional. She took the time to get to know a bit about us and make recommendations on models and options that would really work for us. I would highly recommend that you contact Cara when looking for a new car.

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christopher Diaz
Full Star Full Star Full Star Full Star Full Star
1-14-2020
christopher Diaz

Worked with frank on receiving an amazing deal. Guided us through an easy buying process with no issues. Would recommend anyone to go see him and buy a car through him. He will the most he can to make sure you get the best deal.

GOOGLE
Vivian Gaines
Full Star Full Star Full Star Full Star Full Star
1-13-2020
Vivian Gaines

Ivan and Mario shared the services provided. Both were professional and exhibited a wealth of knowledge about the products we were introduced to. Highly recommend these two salesmen

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josefina furcal
Full Star Full Star Full Star Full Star Full Star
1-11-2020
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Nancy Kennedy
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Nancy Kennedy

I went to Little Falls Lexus dealer with the mindset of the car salesman’s notoriously bad reputation. My salesperson, Cara, changed my attitude. She took the time to explain all of the cars features. She reviewed the details of of finances, and made sure the payments were within my budget. With Cara’s knowledge and professionalism, the next time I need a car I look forward dealing with her!

YELP
Nancy K.
Full Star Full Star Full Star Full Star Full Star
1-11-2020
Nancy K.

I went to Little Falls Lexus dealer with the mindset of the car salesman's notoriously bad reputation. My salesperson, Cara, changed my attitude. She took the time to explain all of the cars features. She reviewed the details of of finances, and made sure the payments were within my budget. With Cara's knowledge and professionalism, the next time I need a car I look forward to dealing with her!

GOOGLE
Omotunde Williams
Full Star Full Star Full Star Full Star Empty Star
1-6-2020
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danny henriques
Full Star Full Star Full Star Full Star Full Star
1-5-2020
danny henriques

Overall experience was fantastic very pleased with everything and in love with the vehicle special thanks to Chris c and the management for the best deal possible

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Kayla Salerno
Full Star Full Star Full Star Full Star Full Star
1-5-2020
Kayla Salerno

Chris.c the sales agent was amazing very clear and to the point which helps the process of dealing with a car dealership much easier... Overall we are in love the vehicle and the experience!

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Dan Sharkey
Full Star Full Star Full Star Full Star Full Star
1-2-2020
Dan Sharkey

Frankie MacFie was my salesman. He provided excellent service and made the purchasing process easy. And he's a very nice guy. Highly recommend!

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Jimmy Delgado
Full Star Full Star Full Star Full Star Full Star
1-1-2020
Jimmy Delgado

Great salesman Frankie helped me out and was very descriptive and knowledgeable about the car I was interested in. They are great to work with and pretty flexible. Overall great experience...

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Marlon Baculio
Full Star Full Star Full Star Full Star Full Star
1-1-2020
Marlon Baculio

Frankie Macfie and the sales manager were able to get me a good price on a car. Overall a pleasant experience.

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Phyllis Pernia
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Phyllis Pernia

Ivan was so helpful and knowledgeable. He’s got a wonderful personality and smile.

GOOGLE
Mark
Full Star Full Star Full Star Full Star Full Star
12-30-2019
Mark

I was very happy with everything from the start.

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Bobby One
Full Star Full Star Full Star Full Star Full Star
12-27-2019
Bobby One

Hi this is Chaudhry Suhail bought my car from tri county Lexus my sales person was Frankie Macfie very honest down to earth person guided me honestly to every step of easy car buying I drove home with my new car with very satisfied awesome service will definitely Recommend this dealership for easy car buying experience specially Frankie and Finance services were Awesome Thanks

DEALERRATER
marrowmurrow
Full Star Full Star Full Star Full Star Full Star
12-27-2019
Thanks Danielle and Hassan

Danielle and Hassan were beyond helpful in assisting my husband and I in purchasing our new NX 300. They were thorough and informative as long as fast and efficient! Thank you!

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Beatriz Franco
Full Star Full Star Full Star Full Star Full Star
12-26-2019
Beatriz Franco

I couldn't of been any happier with my experience here. Reniel Munoz was professional as they come. He was very attentive to our budget and needs. The rx 350 L was the car exactly what our family needed. I recommend Reniel to anyone who wants a great and honest experience when purchasing a Lexus! Thank you again to Tri County Lexus and to Reniel for this experience

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Margaret Murphy
Full Star Full Star Full Star Full Star Full Star
12-26-2019
Margaret Murphy

Danielle and Hassan were beyond helpful in assisting my husband and I in purchasing our new NX 300. They were thorough and informative as long as fast and efficient! Thank you!

DEALERRATER
Franco Family
Full Star Full Star Full Star Full Star Full Star
12-23-2019
The Seller (Reniel Muñoz) was very good person, nice...

The Seller (Reniel Muñoz) was very good person, nice manner to take care us and we had exactly that we were looking for, nice location and good, seller is highly recommend

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Kevin Lane
Full Star Full Star Full Star Full Star Full Star
12-19-2019
Kevin Lane

I love Kristina the service girl. Every time I go there she is very professional, kind and sweet. I definitely recommend her to anyone who needs service. She is very honest and I really appreciate her for that.